Lantarna Properties

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Last updated: September 18, 2026

Lantarna Properties (“we”, “us”, “our”) is a real estate company in Kenya offering affordable, strategically located plots and residential developments. This Privacy Policy explains how we collect, use, share and protect your personal data when you visit lantarnaproperties.com (the “Website”), enquire about a property, or otherwise deal with us. We handle personal data in accordance with the Kenya Data Protection Act, 2019 and its regulations.

1. Who is responsible for your data

Lantarna Properties is the data controller of the personal data described in this policy.

2. Personal data we collect

Depending on how you interact with us, we may collect:

  • Identity and contact details – your name, phone number, email address and location, when you fill in a contact or enquiry form, book a site visit, chat with us, or call or message us.
  • Enquiry and transaction details – the properties you are interested in, your preferences, budget, and (where you proceed to purchase) information required to prepare sale agreements and title documents, such as identification and KRA PIN details.
  • Chat and message content – the messages you send through our web chat, WhatsApp or email.
  • Account and login details – if you register or sign in, including through a social login provider.
  • Technical and usage data – IP address, browser type, device, pages viewed, referring website and time spent, collected through cookies and similar technologies.

We do not knowingly collect sensitive personal data through the Website. Please do not send it to us unless it is necessary for your transaction.

3. How we use your personal data

  • To respond to your enquiries and provide information about our plots and developments.
  • To arrange site visits, viewings and to process property reservations and purchases.
  • To communicate with you about your enquiry or transaction, including updates on projects you have shown interest in.
  • To send marketing about new listings and offers, where you have agreed to receive it or where the law allows. You can opt out at any time.
  • To operate, secure, analyse and improve the Website and our services.
  • To prevent fraud and comply with legal, tax and regulatory obligations.

4. Legal basis for processing

We process personal data only where at least one of the following applies: you have given consent; processing is necessary to respond to your request or to perform or prepare a contract with you; processing is necessary to comply with a legal obligation; or processing is in our legitimate interests (such as running and securing our business) and does not override your rights. Where we rely on consent you may withdraw it at any time.

5. Cookies and similar technologies

The Website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use the site, and support features such as forms, chat and embedded content. You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Website function.

6. Who we share your data with

We do not sell your personal data. We share it only where needed, with:

  • Service providers who help us run the Website and our business, such as web hosting, website analytics (for example Google Analytics / Site Kit), form and email delivery, and our web chat provider (Vira). They may process data only on our instructions.
  • Communication platforms such as WhatsApp, when you choose to contact us through them.
  • Professionals and authorities such as advocates, surveyors, land registries and government agencies, where necessary to complete a property transaction or comply with the law.

7. International transfers

Some of our service providers may store or process data outside Kenya. Where this happens we take steps to ensure your data is protected in line with the Data Protection Act, 2019, including appropriate safeguards or your consent where required.

8. How long we keep your data

We keep personal data only for as long as needed for the purposes described above, including to meet legal, accounting and record-keeping requirements. Enquiry data that does not lead to a transaction is deleted or anonymised when it is no longer needed. Transaction records are kept for the periods required by law.

9. How we protect your data

We use reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access and disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Under the Data Protection Act, 2019 you have the right to:

  • be informed about the use of your personal data;
  • access the personal data we hold about you;
  • object to the processing of all or part of your personal data, including for direct marketing;
  • have inaccurate or misleading data corrected;
  • have your data deleted where it is no longer needed or was processed unlawfully;
  • receive your data in a structured, commonly used format (data portability); and
  • withdraw consent at any time, without affecting processing already carried out.

To exercise any of these rights, contact us using the details in section 1. We may need to verify your identity before acting on a request.

11. Children

The Website is not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has given us personal data, please contact us and we will delete it.

12. Third-party links

The Website may link to third-party sites and services (such as social media, maps and WhatsApp). We are not responsible for their privacy practices, so please read their policies before sharing personal data with them.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date above. Please review it periodically.

14. Contact and complaints

If you have questions about this policy or how we handle your data, contact us at info@lantarnaproperties.com or on 0769 555 485. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya at www.odpc.go.ke.